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3.43. Error posting information?

When I am trying to add a new customer I get the error: error posting information. Perhaps the item you entered matches one already in the database. Please try again or cancel. Why am I getting the error and how do I resolve it?

The most common reason is the information being entered is a duplication of a record that is already in the database. Check through the records and make sure the item you are entering does not already exist. If you have checked and re-checked the database and are absolutely certain that no duplication exists, then review the instructions below.

1. Close out of the database you are in and repair the data. Click Management > Repair/Maintain Data files > Verify and Rebuild > Close.

2. Try entering your record again. If the same problem happens, then contact EstiMate support at 828-350-8300 for further instructions.