Home → EstiMate Version 1 → Error Messages & Behavioral Problems → Not a valid date and time error in Vendormate?
This error is related to your regional settings in Windows.
Domestic US users:
1. Change Regional settings to "English(United States). If already on "English(United States) proceed to step 2.
2. Change your date separator to a forward slash "/". No other separators are acceptable. Apply the changes and press OK.
To find the date separator in Windows XP, double-click the Regional and Language options in your computers control panel. Click the customize button on the regional options tab, and click the date tab on the customize regional options screen. Proceed as in step 2 above.
International Users:
Solution Summary.
1. Change Regional settings to "English(United States).
2. Download catalogs and import items.
3. Change Regional settings back to their original state.
Detailed Instructions.
1. Press OK on the error message and close Vendormate. Save changes and close other programs as well.
2. Open the control panel. Depending on your windows version you may need to click (Start > Settings > Control Panel) or simply (Start > Control Panel).
3. Find the Regional and Language Options icon and double-click on it. On the regional options tab, change the language to English(United States), click Apply and click OK.
4. If the computer prompts you to reboot, then reboot the computer and proceed to step 5. If you are not prompted for a reboot then skip this step and go directly to step 5.
5. Open Vendormate, download catalogs and import items.
6. When you are sure you have downloaded/imported all you need, then repeat steps 2-3 above changing the language setting back to the way it was previously.