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HomeEstiMate Version 1Error Messages & Behavioral ProblemsWhy cant I email an estimate?

3.152. Why cant I email an estimate?

When i try to email an estimate it does not work. Is there something that needs to be done to set up the connection for the email configuration for the Estimate program?? Everything seems to work until I hit send, and then it fails.

There is nothing that needs to be configured in EstiMate itself for email.

There can be several causes for the problem you are experiencing. Here are some ideas:

1. The email program may not support MAPI protocols. This is a windows method for programs like EstiMate to communicate with email software. If your email software does not support MAPI the email will fail. Solution: Use different email software.

2. You have the wrong email program or no email program listed in windows. Solution: Go into the internet icon in your control panel and click on the programs tab. Change or select a default email program.

3. The MAPI driver in windows is corrupt or missing. Solution: consult microsoft or a computer technican for info on obtaining the drivers.

4. The email software may need to be repaired or uninstalled/reinstalled. In microsoft outlook you can click help > detect and repair. In many cases this solves the problem. Other softwares do not have a repair menu option so an uninstall/reinstall may be in order.

An alternative:
You can print your documents to a file and attach them to a new email message manually. Info on print to file is located at:
http://www.pricingmadeeasy.com/estimate/support/kbase_entry.php?id=349

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