Home → EstiMate Version 1 → Error Messages & Behavioral Problems → Why cant I find the print icon to print my invoice?

3.154. Why cant I find the print icon to print my invoice?

When attempting to print an invoice the whole box does not display. The last item is the "Print Custom Header on invoice" I don't see the icons for Print, Email, and Delete, on the "print a report" screen so I can't print.
There is no way to Maximize the box or to pull down the border to see more info.
Why this is only showing me a portion of this box, and how do I get my invoice to print?

NOTE: UPGRADE TO ESTIMATE VER.1.92 OR LATER TO RESOLVE THIS ISSUE.

The instructions below are provided as a courtesy to 1.8x - 1.91 users, but again the best option is to simply upgrade your software.


Answer: The icons are not showing up because the advanced display properties in Windows are set on "Large Fonts".

Note: The solutions outlined below involve rebooting the computer. Make sure all changes are saved and all applications are closed before attempting these solutions.

Solution A: Change the advanced display properties to "small fonts".

Solution B: If you need your display properties to remain on "large fonts", consider switching to "small fonts" temporarily then opening EstiMate, clicking the print cover page box, and then switching to "large fonts again.

Detailed Instructions:
Note: These instructions were written for Windows 98. The actual steps for other operating systems may vary. Consult your Windows documentation for more information.

Solution A Detailed instructions:

1. Right click on your windows desktop and select Properties.
2. Click the settings tab and click the "advanced" button on the lower right.
3. Select "Small Fonts" from the font dropdown box and click the OK button. Windows will prompt you to reboot for the settings to take effect. Note: If Windows does * not * prompt you to reboot, reboot the computer anyway.
4. When the computer comes back up, open EstiMate and print your invoice or estimate as normal.

Detailed instructions for Solution B:

1. Right click on your windows desktop and select Properties.
2. Click the settings tab and click the "advanced" button on the lower right.
3. Select "Small Fonts" from the font dropdown box and click the OK button. Windows will prompt you to reboot for the settings to take effect. Note: If Windows does * not * prompt you to reboot, reboot the computer anyway.
4. When the computer comes back up, open the EstiMate application and the job # of your choice.
5. Click print > invoice. On the "Print a Report" screen that comes up click the "Print Cover Page" box. Make sure the preview box is also checked and click the print icon.
6. Close the print preview screen, close the job, and close EstiMate.
7. Repeat steps 1-4 this time selecting "large fonts" from the dropdown.

In this way you will be able to have your settings on "Large Fonts" and estimate will also print invoices.