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3.170. Why won't my administrator password work?

I try to enter a password into the administrator password dialog box in EstiMate and it doesn't work. What do I do?

There can be several possibilities:

1. The caps lock is enabled on the computer keyboard.
Solution: Remove the caps lock and try again. The password is case sensitive.

2. You did not fill out the welcome wizard when you first ran EstiMate.
Solution: Close EstiMate. Restart EstiMate. Place (at the very least) the first character of your shop name in the shop info field of the welcome wizard. Go thru the remainder of the screens and click the green checkmark at the end of the wizard. You will be able to proceed as normal.

3. You are in a networked enviornment and set the password before EstiMate was networked.

Solution: By default EstiMate installs it's data files on the local machine where it is installed. If you have set a password in this situation the password may not work if it is then networked to data on the server or host computer. You will want to get the password for the server or host data and use it instead.

4. After trying the above examples you are still locked out.
Solution: EstiMate support has the capability to strip out the password for you at your request so you can start over again. This is a paid service. Contact Support at 828-274-7142 M-F 9:00am - 5:00pm EST